At TIMISHATROSS.COM we aim to provide efficient and reliable shipping services to ensure your orders are delivered promptly and securely. Please review our shipping policy outlined below:
- Order Processing Time: Upon receipt of your order, please allow 7-10 business days for processing and handling before shipment of physical products and 48-hours for digital products. Orders are processed and shipped on business days (Monday through Friday), excluding holidays.
- Shipping Methods and Delivery Time: We offer several shipping methods to accommodate your preferences and delivery needs. The estimated delivery time depends on the shipping method selected at checkout and the destination. Please note that delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.
- Domestic and International Shipping: We offer shipping domestically of physical products ONLY not internationally. Digital products are sent via internet both domestically and internationally. Please ensure that the shipping address provided during checkout is accurate to avoid any delivery issues.
- Tracking Information: Once your order is processed and shipped, you will receive a shipping confirmation email containing tracking information. This allows you to track the status of your shipment and estimate the delivery date.
- Shipping Rates: Shipping costs are calculated based on the selected shipping method, the weight of the package, and the destination. Shipping rates will be displayed during the checkout process for your review before completing the order.
- Incomplete or Incorrect Addresses: Please ensure that the shipping address provided is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional shipping charges may apply for re-shipping orders returned due to incorrect addresses.
- Lost or Stolen Packages: Once a package leaves TIMISHATROSS.COM and is in possession of the carrier, we are not liable for any lost, stolen, or damaged packages. If you encounter any issues with the delivery of your order, please contact the carrier directly using the provided tracking information. We will assist in providing relevant information to help resolve the matter.
- Shipping Restrictions: Certain items may be subject to shipping restrictions based on local laws and regulations. We reserve the right to cancel orders for restricted items or locations and will notify customers if such limitations apply to their order.
If you have any further questions or require assistance regarding our shipping policy, please contact us at 609-436-9801. We strive to provide exceptional customer service and ensure a smooth shipping experience for all our customers.
Thank you for choosing TIMISHATROSS.COM for your purchase.